Timing
+24 Hours
Purpose
Second touchpoint if no response. Offers assistance and keeps conversation warm.
Sheet status
Campaign pending
Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.
GHL Campaign — Missing
Add
campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.Journey Stage
🎯 Lead Nurturing
Convert new leads into booked appointments through strategic follow-up sequences.
Direct Link
/skintastic/followup-smsFollow-Up SMS
Skintastic
Business SMS
Hi! Checking in from {{location.name}}. Do you have any questions about treatment options or scheduling? Reply with any questions or click below to book an appointment. {{trigger_link.5EDAZQlfcGLSZWcUpeYE}}
Just now
206 characters