πŸ’Ž Retention & Win-Back

Unused Gift Card SMS (Day 45)

smsZenoti
Timing
Day 45
Purpose
Simple reminder that gift card is waiting to be used.
Variables
[FirstName]{{LINK}}[SMSMarketingOptOutKeyword]
Sheet status
Live

Having content β€” template is filled and approved is not false. Approved β€” ready except campaign name/link on GHL/Zenoti. Live β€” all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold β€” overrides everything else.

Zenoti Always On Campaign β€” Missing
Add campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.
Journey Stage
πŸ’Ž Retention & Win-Back
Re-engage lapsed customers and remind about unused packages or gift cards.
Direct Link
/skinjectables/unused-giftcard-sms
Unused Gift Card SMS (Day 45)
Skinjectables
Business SMS
Hi [FirstName], your gift card is ready to be used. Treat yourself to something you'll love. Book here: {{LINK}} From Skinjectables [SMSMarketingOptOutKeyword]
Just now
166 characters