Timing
Within 24 Hours of Invoice Close
Purpose
Check on patient wellbeing and request review while experience is fresh.
Variables
[SMSMarketingOptOutKeyword]
Sheet status
Campaign pending
Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.
Zenoti Always On Campaign — Missing
Add
campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.Journey Stage
✨ Post-Treatment
Care for patients after their visit with wellness checks, results follow-ups, and referral opportunities.
Direct Link
/skincare-institute/wellness-check-smsWellness Check + Review SMS
Skin Care Institute
Business SMS
Hope you're feeling great after your visit to Skin Care Institute! Questions? Reply here. Enjoyed your experience? We'd love a review: https://g.page/r/CRzPeg8ljW1zEAE/review [SMSMarketingOptOutKeyword]
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