Timing
Immediate (Manual)
Purpose
Recap conversation and provide booking link. Sent manually by CGT after answered call that didn't result in booking.
Notes
Manual send by CGT via GHL
Sheet status
Manual
Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.
Journey Stage
🎯 Lead Nurturing
Convert new leads into booked appointments through strategic follow-up sequences.
Direct Link
/ridha/answered-calls-immediate-smsRecap SMS (Answered Calls)
RIDHA
Business SMS
Great speaking with you! Here's the link to book your appointment at RIDHA Plastic Surgery & Med Spa whenever you're ready: {{BOOKING_URL}}
Just now
124 characters