Timing
Immediate (Manual)
Purpose
Recap conversation and provide booking link. Sent manually by CGT after answered call that didn't result in booking.
Notes
Manual send by CGT via GHL
Sheet status
Campaign pending
Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.
GHL Campaign — Missing
Add
campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.Journey Stage
🎯 Lead Nurturing
Convert new leads into booked appointments through strategic follow-up sequences.
Direct Link
/greenspring/answered-calls-immediate-smsRecap SMS (Answered Calls)
Greenspring
Business SMS
Great speaking with you! Here's the link to book your appointment at Greenspring Aesthetics whenever you're ready: {{BOOKING_URL}}
Just now
124 characters