💎 Retention & Win-Back

Unused Gift Card Email (Day 90)

unused-giftcard-email-day90.html·

"Need Help Choosing a Treatment?"

emailZenoti

Timing

Day 90

Purpose

Support-focused reminder. Offers consultation help for choosing the right treatment.

Subject Line

"Need Help Choosing a Treatment?"

Variables

[FirstName][BookingUrl][MailUnsubscribeLink]

Sheet status

Campaign pending

Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.

Zenoti Always On Campaign — Missing

Add campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.

Journey Stage

💎 Retention & Win-Back

Re-engage lapsed customers and remind about unused packages or gift cards.

Direct Link

/genesis/unused-giftcard-email-day90

Unused Gift Card Email (Day 90)

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Unused Gift Card Email (Day 30)

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Unused Gift Card SMS (Day 45)