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No-Show Recovery
appointment
7-day automated recovery sequence for missed appointments
Nodes:
16
Duration:
7 days
Automation:
high
No-Show Detected
Immediate SMS
Wait 2 Hours
Call Attempt 1
Response?
Rebooked
Wait 24 Hours
Email Day 2
Response?
Wait 48 Hours
Call Attempt 2
Response?
Wait 72 Hours
Final SMS Day 7
Response?
Move to Nurture
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