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Master Routing Logic
system
High-level status router directing customers to appropriate workflows
Nodes:
20
Duration:
Continuous
Automation:
high
Customer Interaction
Customer Status?
New Lead
Lead Intake
Appointment Scheduled
Appointment Lifecycle
No-Show
No-Show Recovery
Active Customer
Service Count?
Maintenance Router
Upsell Logic
VIP Customer
Member?
Member Benefits
Membership Enrollment
Dormant
Reactivation Campaign
Lost Customer
Annual Touch
Mini Map
React Flow
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