🔁 Recovery

No-Show SMS (Day 7)

smsZenoti
Timing
Day 7
Purpose
Final gentle nudge with booking link; clinic name in lead-in so guests know who it is from.
Variables
[BookingUrl][SMSMarketingOptOutKeyword]
Sheet status
Campaign pending

Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.

Zenoti Always On Campaign — Missing
Add campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.
Journey Stage
🔁 Recovery
Recover missed appointments and re-engage no-shows with understanding and flexibility.
Direct Link
/bismarck/noshow-sms-day7
No-Show SMS (Day 7)
Pure Skin
Business SMS
Pure Skin: Want to reschedule? We'd love to see you again. Click here and we'll get you booked: [BookingUrl] [SMSMarketingOptOutKeyword]
Just now
136 characters