Timing
+24 Hours
Purpose
Second touchpoint if no response. Offers assistance and keeps conversation warm.
Sheet status
Live
Having content β template is filled and approved is not false. Approved β ready except campaign name/link on GHL/Zenoti. Live β all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold β overrides everything else.
GHL Campaign β Missing
Add
campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.Journey Stage
π― Lead Nurturing
Convert new leads into booked appointments through strategic follow-up sequences.
Direct Link
/bismarck/followup-smsFollow-Up SMS (Form)
Pure Skin
Business SMS
Hi! Checking in from Pure Skin β do you have any questions about treatment options or scheduling? Reply YES and we'll reach out to help.
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Just now
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