✍️ Manual Templates

No-Show SMS (Day 7)

smsZenoti

Timing

Day 7

Purpose

Final gentle nudge with booking link; clinic name in lead-in so guests know who it is from.

Variables

[BookingUrl][SMSMarketingOptOutKeyword]

Sheet status

Campaign pending

Having content — template is filled and approved is not false. Approved — ready except campaign name/link on GHL/Zenoti. Live — all required fields present, or the touchpoint is listed in touchpointVerification.ts with template/body content (production verified). On hold — overrides everything else.

Zenoti Always On Campaign — Missing

Add campaignName and campaignLink in journey data. The sheet stays on Approved until both are set, then moves to Live when content and approval rules are satisfied.

Journey Stage

✍️ Manual Templates

Templates for staff to send manually based on specific situations. No-show recovery sequence (Zenoti) is documented here for reference and implementation.

Direct Link

/alluraderm/noshow-sms-day7

No-Show SMS (Day 7)

AlluraDerm

Business SMS

AlluraDerm: Want to reschedule? We'd love to see you again. Click here and we'll get you booked: [BookingUrl] [SMSMarketingOptOutKeyword]