Timing
Month 6, 9, 12
Purpose
Win back customers who haven't visited in 6+ months. Escalating incentive structure.
Subject Line
"We Miss You at Advanced Life Clinic"
Variations (3)
- Month 6Soft touch - No offer, just reconnection
- Month 910% off offer introduced
- Month 12Strong offer + urgent CTA
Variables
{{FIRST_NAME}}{{BOOKING_URL}}{{UNSUBSCRIBE_URL}}
Journey Stage
💎 Retention & Win-Back
Re-engage lapsed customers and remind about unused packages or gift cards.
Direct Link
/alc-crm/reactivation-emailReactivation Email