Timing
Manual (after non-booked consult)
Purpose
Personal follow-up after consultation that didn't result in booking. References specific treatments discussed.
Subject Line
"Following Up on Your Consultation"
Hero Color
Gold (#937629) - Premium, personalized feel
Variables
{{FIRST_NAME}}{{PROVIDER_NAME}}{{TREATMENT_DISCUSSED}}{{BOOKING_URL}}{{UNSUBSCRIBE_URL}}
Notes
Staff should customize treatment discussed and provider name
Journey Stage
✍️ Manual Templates
Templates for staff to send manually based on specific situations.
Direct Link
/alc-crm/consult-followup-emailConsult Follow-up Email